BasicCare Health Ledger

1) Application Privacy Policy Introduction

Platinbill Technology Private Limited. (“Company” or “We”) respect your privacy and are committed to protecting it as part of our mission to help you harness the power of your observations. This policy describes:

The types of information we may collect or that you may provide when you download, register with, or use the BasicCare platform (the “App”) on either a web browser or a mobile device.

Our practices for storing, maintaining, protecting, and disclosing that information.

This policy applies only to information you save in this App; 

This policy DOES NOT apply to information that:

You provide to or is collected by any third party.

You decide to share with an individual outside of the App. to individuals using the App.

By downloading, registering with, or using this App, you agree to this privacy policy. If you do not agree with our policies and practices, do not download, register with, or use this App. This policy may change from time to time without any notice. Your continued use of this App after we make changes is deemed to be acceptance of those changes, so please check this policy periodically for updates. If substantial changes to this Privacy Statement are made, we will provide you with notice such as posting a notice on our website or sending a message to the email address associated with your account.

Information We Collect and How We Collect It

We collect information from and about users of our App directly from you when you provide it to us.

When you download, register with, or use this App, we may ask you provide information:

By which you may be personally identified, such as name, email address, mobile number, name, gender, weight, and height.

That is about you but individually does not identify you.

This information includes:

Information that you provide by using the App. This includes registering, creating a profile, saving your own records using the App, and requesting further services. 

We may also ask you for information when you report a problem with the App.

Records and copies of your correspondence if you contact us.

Your responses to surveys that we might send for research and product development purposes. 

You may provide information to be published or displayed (“Posted”) on public areas of the App, including the BasicCare health, or the social media accounts of the Company (collectively, “User Contributions”). Your User Contributions are posted and transmitted to others at your own discretion and may be viewable by the public; we cannot control the actions of third parties with whom you may choose to share your User Contributions, or who may see them on the publicly available in the  website.  

Information You Provide to us Automatically 

Some information is automatically collected when you use the App to help us understand how users use BasicCare app and how to improve it.

Usage Details. We automatically collect certain details of your use of the App, including traffic data, location data, usage and error logs, and the types of actions you perform in the App.

 Device Information. We may collect information about your mobile device and internet connection, including the device type, IP address, operating system, browser type, and mobile network information.

Location Information. This App collects real-time information about the location of your device at the city or town level. This information is stored for your use only and the Company use them for no purposes or shares to any third party. 

Contact Information . This app asks  you for your Mobile Number only for registration and identification and authentication purpose, and mapping your friends and family for sharing health information. The App doesn’t collect any other information except the mobile number which is not used for any other purpose. 

Advertisers, ad networks, and ad servers with whom you have an independent profile.

• Analytics companies.
• Your mobile device manufacturer.
• Your mobile service provider.

These third parties may use tracking technologies to collect information about you when you use this App. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, apps, and other online services websites. They may use this information to provide you with interest-based (behavioural) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

The App uses Google Analytics, including its data reporting features. Information collected by Google Analytics includes but is not limited to web metrics.  For information on how Google Analytics collects and processes data, please see the site “How you can control the information collected by Google on these sites and apps,” currently located at https://policies.google.com/technologies/partner-sites. For information on opting out of Google Analytics, we encourage you to visit Google’s website, including its list of currently available opt-out options.

 How Your Information is Used Within the Company

 We use information that we collect to:

• Improve BasicCare App
• Estimate our audience size and better understand usage patterns.
• Store information about your preferences, allowing us to customize our App according to your individual interests.
• Speed up the performance of the App.
• Understand the effectiveness of our marketing materials and initiatives
• Communicate with you about BasicCare app
• Provide you with the App and its contents, and any other information, products or services that you request from us.
• Give you notices about your account as well as tips to improve your account experience.
• Notify you when App updates are available, and of changes to any products or services we offer or provide though it.

Accessing and Correcting Your Personal Information

You can review and change your personal information by logging into the App and visiting your account profile page.

You may also send us an email at care@platinbill.net to request access to, correct, or delete any personal information that you have provided to us. In some cases, we may have to delete your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the App, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other App users, such as a caregiver or a dependent. Proper access and use of information provided on the App, including User Contributions, is governed by our end user license agreement.

 Personal Health Information (PHI) Privacy & Security Policy

We respect the importance of maintaining a fully secure and private environment for your health data. the Company has established privacy practices in order to protect the privacy and confidentiality of all protected health information  that the Company is charged with capturing, storing, or communicating.

Patient health information, is individually identifiable health data that relates to the past or present health of an individual. This data includes, but is not limited to measure values without any further information regarding health condition or disease or treatment or etc..

Personnel records and disclosures of Personal Health Information will be maintained for a period of six years. Records that have been maintained for the maximum interval will be destroyed in a manner to ensure that such data are not compromised in the future in accordance with the company record destruction policy.

This material is for informational purposes only and not for the purpose of providing legal advice. You should always contact your attorney to determine if this information, and your interpretation of it, is appropriate to your particular situation.

 Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls in a secured cloud environment. Any payment transactions and personal health information will be encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our App, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the App like message boards. The information you share in public areas may be viewed by any user of the App.

Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our App. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at care @ platinbill.com.

This Mobile Application End User License Agreement (“Agreement”) is a binding agreement between you (“End User” or “you”) and Platinbill Technologies Pvt Ltd. (“Developer”). This Agreement governs your use of the BasicCare mobile application and its server platform, (including all related documentation, the “Application”). The Application is licensed, not sold, to you.

BY INSTALLING APPLICATION, YOU (A) ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THIS AGREEMENT; (B) REPRESENT THAT YOU ARE 18 YEARS OF AGE OR OLDER/OF LEGAL AGE TO ENTER INTO A BINDING AGREEMENT; AND (C) ACCEPT THIS AGREEMENT AND AGREE THAT YOU ARE LEGALLY BOUND BY ITS TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE APPLICATION AND, IF APPLICABLE, DELETE IT FROM YOUR MOBILE DEVICE.

1.    License Grant. Subject to the terms of this Agreement, Company grants you a limited, non-exclusive, and nontransferable license to:

(a)   Register, download, install, and use the Application for your personal, non-commercial use on a mobile (“Mobile Device”) strictly in accordance with the Application’s documentation, and

(b)  access, stream, download, and use on such Mobile Device  strictly in accordance with this Agreement and the Terms of Use applicable to such Content and Services as set forth in content and services section.

2.     License Restrictions. Licensee shall not:

(a)  copy the Application, except as expressly permitted by this license;

(b) modify, translate, adapt, or otherwise create derivative works or improvements, whether or not patentable, of the Application;

(c)   reverse engineer, disassemble, decompile, decode, or otherwise attempt to derive or gain access to the source code of the Application or any part thereof;

(d)   remove, delete, alter, or obscure any trademarks or any copyright, trademark, patent, or other intellectual property or proprietary rights notices from the Application, including any copy thereof;

(e) sell, sublicense, assign, distribute, publish, transfer, or otherwise make available the Application, or any features or functionality of the Application, to any third party for any reason, including by making the Application available on a network where it is capable of being accessed by more than one device at any time; or

(f)  remove, disable, circumvent, or otherwise create or implement any workaround to any copy protection, rights management, or security features in or protecting the Application; or

3. Reservation of Rights. You acknowledge and agree that the Application is provided under license, and not sold, to you. You do not acquire any ownership interest in the Application under this Agreement, or any other rights thereto other than to use the Application in accordance with the license granted, and subject to all  terms, conditions, and restrictions, under this Agreement. Company and its licensors  and service providers reserves and shall retain their entire right, title, and interest in and to the Application, including all copyrights, trademarks, and other intellectual  property rights therein or relating thereto, except as  expressly granted to you in this Agreement.

4.  Collection and Use of Your Information. You acknowledge that when you download, install, or use the Application, Developer may use automatic means (including, for example, registration details) to collect information for the  purpose of  relating your data store, retrieving, and displaying it back to you purposes only. You also may be required to provide certain information about yourself as a condition to  downloading, installing, or using the Application or certain of its features or  functionality, and the Application may provide you  with opportunities to share information about yourself with others. All information we collect through or in connection with this Application is subject to our Privacy Policy (http://www.platinbill.com/privacy-policy). By downloading, installing, using, and providing information to or through this Application, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

5.  Content and Services. The Application may provide you with option to save and retrieve your data, and certain features, functionality, and content accessible on or through the Application or vide a web page (collectively, “Content and Services”). Your access to and use of such Content and Services are governed by Website’s  Privacy Policy located at http://www.platinbill.net/privacy-policy, which are incorporated herein by this reference. Your access to and use of such Content and Services may require you to acknowledge your acceptance of such Terms of Use and Privacy Policy and/or to register with the application, and your failure to do so may restrict you from accessing or using certain of the Application’s features and functionality. Any violation of such Terms of Use will also be deemed a violation of this Agreement.

6.  Updates. Company may from time to time in its sole discretion develop and provide mobile Application updates, which may include upgrades, bug fixes,  patches, other error corrections, and/or new features (collectively, including related  documentation, “Updates”). Updates may also modify or delete in their entirety certain features and functionality. You agree that Company has no obligation to provide any  Updates or to continue to provide or enable any particular  features  or functionality. Based on your Mobile Device settings, when your Mobile Device is connected to the internet either:

(a)  the Application will automatically download and install all available Updates; or

(b)  you may receive notification of or be prompted to download and install available Updates.

You shall promptly download and install all Updates and acknowledge and agree that the Application or portions thereof may not properly operate should you fail to do so. You further agree that all Updates will be deemed part of the Application and be subject to all terms andconditions of this Agreement.

7.   Advertisement:  The Application may display advertisements displayed by 3rd parties. You may acknowledge and agree that Company is not responsible for accessing such advertisement and connected links, including their contents, promotions, type of services, accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Company does not assume and will not have any liability or responsibility to you or any other person or entity for any Third-Party  Materials or services. Advertisement and links thereto are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties’ terms and conditions.

8.  Term and Termination.

(a) The term of Agreement commences when you download or register for the the Application and will continue in effect until terminated by you or Company as set forth under this section.

(b) You may terminate this Agreement by deleting the Application and all copies thereof from your Mobile Device. You may seek assistance in terminating this agreement by contacting care@platinbill.com

(c)   Company may terminate this Agreement at any time without notice if it ceases to support the Application, which Company may do in its sole discretion. In addition, this Agreement will terminate immediately and automatically without any notice if you violate any of the terms and conditions of this Agreement.

(d) Upon termination:

(i)    all rights granted to you under this Agreement will also terminate; and

(ii)    you must cease all use of the Application and delete all copies of the Application from your Mobile Device and account.

(e)      Termination will not limit any of Company’s rights or remedies at law or in equity.

9.  Disclaimer of Warranties. THE APPLICATION IS PROVIDED T LICENSEE “AS IS” AND WITH ALL FAULTS AND DEFECTS WITHOUT WARRANTY OF  ANY KIND. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, COMPANY, ON ITS OWN BEHALF AND ON BEHALF OF ITS AFFILIATES AND ITS  AND THEIR RESPECTIVE LICENSORS AND SERVICE PROVIDERS, EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, WITH RESPECT TO THE APPLICATION, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND WARRANTIES THAT MAY ARISE OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE, OR TRADE PRACTICE. WITHOUT LIMITATION TO THE FOREGOING, COMPANY PROVIDES NO WARRANTY OR UNDERTAKING, AND MAKES NO REPRESENTATION OF ANY KIND THAT THE APPLICATION WILL MEET YOUR REQUIREMENTS, ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE, OR  WORK WITH ANY OTHER SOFTWARE, APPLICATIONS, SYSTEMS, OR SERVICES, OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE OR RELIABILITY STANDARDS OR BE ERROR-FREE, OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR LIMITATIONS ON IMPLIED WARRANTIES OR THE LIMITATIONS ON THE APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO SOME OR ALL OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

10.  Limitation of Liability. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL COMPANY OR ITS AFFILIATES, OR ANY OF ITS OR THEIR RESPECTIVE LICENSORS OR SERVICE PROVIDERS, HAVE ANY LIABILITY ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE APPLICATION OR THE CONTENT AND SERVICES FOR:

(a)    PERSONAL INJURY, PROPERTY DAMAGE, LOST PROFITS, COST OF SUBSTITUTE GOODS OR SERVICES, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, COMPUTER FAILURE OR MALFUNCTION, OR ANY OTHER CONSEQUENTIAL,  INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, OR PUNITIVEDAMAGES.

(b)    DIRECT DAMAGES IN AMOUNTS THAT IN THE AGGREGATE EXCEED THE AMOUNT ACTUALLY PAID BY YOU FOR THE APPLICATION. THE FOREGOING LIMITATIONS WILL APPLY WHETHER SUCH DAMAGES ARISE OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR  OTHERWISE AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE OR COMPANY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY SO SOME OR ALL OF THE ABOVE LIMITATIONS OF LIABILITY MAY  NOT APPLY TO YOU.

11.    Indemnification. You agree to indemnify, defend, and hold harmless Company and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including reasonable attorneys’ fees, arising from or relating to your use or misuse of the Application or your breach of this Agreement, including but not limited to the content you submit or make available through this Application.

12.   Severability. If any provision of this Agreement is illegal or unenforceable under applicable law, the remainder of the provision will be amended to achieve as closely as possible the effect of the original term and all other provisions of this Agreement will continue in full force and effect; provided, however, that if any fundamental term or provision of this Agreement , is invalid, illegal, or unenforceable, the remainder of this Agreement shall be unenforceable.

13. Governing Law. This Agreement is governed by and construed in accordance with the laws of India without giving effect to any choice or conflict of law provision or rule. Any legal suit, action, or proceeding arising out of or related to this Agreement or the Application shall be instituted exclusively in the Court of Chennai, Tamilnadu. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

14. Entire Agreement. This Agreement, the Terms of Use, and our Privacy Policy constitute the entire agreement between you and Company with respect to the Application and supersede all prior or contemporaneous understandings and agreements, whether written or oral, with respect to the Application.

15.  Waiver. No failure to exercise, and no delay in exercising, on the part of either party, any right or any power hereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any right or power hereunder preclude further exercise of that or any other right hereunder. In the event of a conflict between this Agreement and any applicable purchase or other terms, the terms of this Agreement shall govern.

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